General help on central services (Email, Wifi, Network Access, MS 365, Managed Hardware)
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Support from the campus wide EDP division (Data center "ZDV") on their services (e.g. Email, Wifi and Network Access, Microsoft 365, Managed hardware of staff)
Central Hotline 07071-29-70250 - Special notebook-service ("Genius Bar") operated by the EDP division:
Genius Bar 07071-29-70272
Support is offered on WiFi configuration, data rescue operations, OS installation, virus protection etc. The staff sthere is dedicated to find a solution to just any problem around computing.
Access to Wifi Network and Remote Access (VPN)
- Infomation on access to the campus wide Wifi Network:
If you want to connect to the university from within campus buildings you need to setup your devices for acess to the Wifi network:
Wifi Access - Information on remote access via VPN:
If you want to use services like licensed content, Alma even when you are not in University buildings you need to setup a VPN connection:
VPN Access
Problems with Alma Access
- Problems with forgotten ZDV login (Alma) password:
Ways to get a new password- The staff members responsible for students can be found here:
https://uni-tuebingen.de/einrichtungen/verwaltung/iv-studierende/studierendenabteilung/team-zustaendigkeit/#c672442
- The staff members responsible for students can be found here:
Usage and registration of Microsoft 365 (Office)
- Infos on MS 365 for different types of users:
https://uni-tuebingen.de/einrichtungen/zentrum-fuer-datenverarbeitung/dienstleistungen/cloud/microsoft-365/ - Registration and setup:
https://zdv-wiki.uni-tuebingen.de/pages/viewpage.action?pageId=64520356
Guest Accounts
- Guest Accounts for Wifi Access
Every regular staff member can create temporary guest accounts for the Wifi-Access points at the campus.- Please use this form: https://wlan.zdv.uni-tuebingen.de/guest/shib/
- Just click on "NEU" (New). Enter the start and end time (14 days at maximum) and a small comment on the guest (as safety measure in case these accounts are misused). Afterwards you can provide login and password to your guests.
- Guest Accounts for the Learning platforms (Ilias / Moodle)
- You can allow your guests to access our learning platforms: https://www.elp-gast.uni-tuebingen.de/