Supervisor:
Research on the role of trust has expanded considerably in recent years within business and organizational studies. An increasing number of studies have identified trust as the antecedent to many favorable organizational outcomes such as decreasing uncertainty, reducing transaction and management costs or improving cooperative efficiency.
Trust development processes require at least two parties, a trustor and a trustee. The level of trust among these parties is determined by the propensity to trust of the trustor and the perceived trustworthiness of the trustee. Psychological mechanisms, operating between trustor and trustee, and various contextual moderators together influence trust forms (e.g. presumptive trust, relational trust) and trust dynamics (e.g. trust development, breakdown and repair).
There are significant differences in terms of how trust is developed in a Western as compared to the Chinese cultural context. Research has shown, for example, that collectivistic cultures, such as in China, are more heavily influenced by affective and situational trust cues. By contrast, individualistic cultures, prevalent in the West, are more influenced by dispositional and cognitive trust cues.
This Bachelor thesis should critically review the relevant literature on trust development and discuss both commonalities and differences regarding this process in a Western as well as Chinese context.
References:
Bueechl, J., & Pudelko, M. (2018). Do Chinese subordinates trust their German supervisors? Developing a trust development model. Academy of Management Proceedings, 2018(1), 11507.
Child, J., & Möllering, G., (2003) Contextual confidence and active trust development in the Chinese business environment. Organization Science, 14(1):69-80.
Huff, L., & Kelley, L., (2003) Levels of organizational trust in individualist versus collectivist societies: A Seven-Nation Study. Organization Science, 14(1):81-90.
Pudelko, M., & Liu, J. (2020). The role of trust in cross-cultural management. In The SAGE Handbook of Contemporary Cross-Cultural Management (pp. 326–339). SAGE Publications Ltd.
Zaheer, S., & Zaheer, A. (2005). Trust across borders. Journal of International Business Studies, 37(1), 21–29.