Liebe Studierende der Eberhard-Karls-Universität Tübingen,
seit rund zwei Jahren betreibt das Zentrum für Datenverarbeitung (ZDV) die
Genius-Bar. Es handelt sich dabei um ein Projekt, das aus Studiengebühren
finanziert wird. Wie wir immer wieder feststellen, ist diese Dienstleistung
vielen Studierenden noch nicht bekannt.
Die Genius-Bar im ZDV bietet neben der kompetenten Hilfe bei der Konfiguration
des WLAN-Zugangs erweiterte Serviceleistungen an wie Datenrettung,
Neuinstallation des Betriebssystems, Virenschutz etc . Ziel des Genius-Bar-
Teams ist, für jedes Problem eine passende Lösung zu finden.
Daneben unterhält das ZDV eine „Außenstelle“ der Genius-Bar in der
Universitätsbibliothek (UB). Dort kann den Studierenden bedingt durch die
räumliche Situation jedoch nur Unterstützung bei der Konfiguration des WLAN-
Zugangs angeboten werden. Aus historischen Gründen wird die Dienstleistungdort noch ‚Helpdesk‘ genannt, wird aber komplett vom ZDV betrieben.
Die Öffnungszeiten der Genius-Bar im ZDV und in der UB finden Sie hier:
http://www.zdv.uni-tuebingen.de/kontakt-antraege-beratung/genius-bar.html
Mit freundlichen Grüßen
Ihr ZDV
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