How can we help you?

• Advice on Exam-Related Questions: We answer your questions regarding examinations – whether at the beginning or at the very end of your studies. Please note that we do not provide academic advising; for any content-related or degree planning questions, please contact your departmental student advisor or programme coordinator.
• Problems with Exam Registration? If the online registration via Alma does not work, we will assist you with manual registration or deregistration.
• Records of Achievement & Transcripts: Do you require a certified record? We will issue it for you.
• Theses / Final Papers: We support you administratively from the official registration of your thesis to the final recording of your grade.
• Degree Certification & Graduation: We prepare your final graduation documents (transcript, degree certificate) as soon as all achievements have been successfully allocated and recorded.

How can I contribute to the swift processing of my request?

The administration of exam-related matters is a joint responsibility. To ensure a smooth process, we kindly ask you to observe the following guidelines. The timely organisation of your studies remains your own responsibility.

• Enquiries to the Examinations Office: Please note that an immediate response is not always possible in our day-to-day administrative business. Depending on the nature of your request, your case may require an individual assessment or may need to be forwarded to other responsible departments for clarification.
• Official statements and Transcripts of Records: If you require official statements or official transcripts (e.g. for applications or student finance / BAföG), please request these well in advance. Generation and certification cannot be carried out ad hoc, especially if there is still a need for clarification or subsequent changes.
• Applications to the Board of Examiners: Applications that require a decision by the Board of Examiners significantly increase the processing time. As decisions are tied to fixed meeting dates, it is not possible to state a precise processing duration in advance.
• Personal Planning and Deadlines: Please plan all submissions proactively. Always take into account the office's holiday and closure periods (e.g. Christmas break) as well as the multi-week marking period, which only begins after the submission of theses.
• No Emergency Processing: A tight personal schedule (e.g. due to an upcoming employment contract or an impending transfer to a master's programme) does not entitle you to preferential or immediate processing of your request.
• Completeness of Documents: You are required to submit applications in full, including all necessary supporting documents (e.g. medical certificates). Incomplete documentation will delay the process, as evaluation will only begin once the very last missing document has been received.
• No Status Enquiries: Please refrain from chasing up your request via email or telephone. Your messages will not be lost. Every additional enquiry ties up administrative resources and delays the processing of all applications within the office.

Personal consultations are only available by prior appointment via email.

• Preliminary Inquiry via Email: Please send us a brief description of your request via email first. Many questions can be answered directly and promptly this way. You can find the list of responsibilities by subject here. Please also check your ALMA account balance in advance for relevant information.
• Important: Please always use your official student email address (@student.uni-tuebingen.de) for correspondence.
• Requird Details: Always include your matriculation number and your degree program. You are welcome to attach relevant documents as scans directly to your email.
• Consultations by appointment only: If an in-person meeting is necessary, please email the responsible staff member to request an appointment.
• Binding Nature of Appointments: Please note that appointments are only valid once you have received a written confirmation via email. Since last-minute cancellations (e.g., due to illness) can only be communicated digitally, please check your inbox shortly before your arrival.